Proverbs 16:20-21 Whoever gives thought to the word will discover good, and blessed is he who trusts in the Lord. The wise of heart is called discerning, and sweetness of speech increases persuasiveness.
Trust has an important impact on any group or organization. Trust can be an asset that brings value to all involved. The lack of trust is a detriment or liability to the organization as well. How trust is developed will impact the growth and effectiveness of the group. When people trust one another, there is a greater sense of teamwork and unity. Together people look out not just for themselves but for others on the team. This creates momentum in day to day activities and leads to an overarching movement forward for the group as a whole.
Where there is failure to trust each other, the movement of the organization begins to slow. People fail to fill in gaps and let things drop, thinking another person will handle it. The opportunities to succeed are delayed or lost because everyone is expecting someone else to take action.
Trust is fragile. Once established, it is difficult and slow to rebuild or reestablish once it is lost or broken. It is a challenge to build trust between people with varied race, gender, religion, age, wealth or political orientations. Trust is also difficult for people of varied responsibilities or duties within the organization. Hourly workers may not trust their supervisors. Clients may not trust those given the duty of teaching and mentoring them in their programs. Management may not trust their Board of Directors. Board members may not trust one another.
Building trust requires integrity, transparency and respect. Without trust work cannot be delegated effectively and the organization becomes less and less effective in its mission. Roles for everyone must be clearly defined in order that people do not lose focus and become frustrated in their work. Employees who trust management will underperform and act in their own interests rather than the interests of the mission.