Thursday, December 5, 2013

I want to help the clients. Can I bring them gifts of clothing or food, mail their letter or allow them to use my cell phone?

Your assistance of our clients is limited to your role work description as a staff or volunteer. As you work obediently and live among our clients your behavior and interaction encourages clients and reinforces the teachings and lessons they receive from shelter staff and their counselors. You play a supporting role in the clients transition and program life.
Clients have volunteered to submit themselves to the New Life Program requirements and responsibilities administered by the Shelter Staff. Clients have agreed to submit themselves to the immediate oversight of the Shelter Staff, with the assistance of the Ministry Chaplain, in regards to their spiritual, emotional, mental and material needs. This means that they look to these staff people, only, for guidance, recommendations and permission in all areas of their program while residing at our Rescue Mission.
While in their Programs, these clients are not to be directly offered any material assistance or help of any kind. Clients must complete their programs without your assistance and within the strict guidelines established by this Mission and agreed to by the client.  If clients approach you with any request for anything, you are to turn down the request and notify the Shelter Staff of such a request, so that corrective steps can be taken with the client as needed.
Clients in Phase II still require permission to be off site when not working. They are required to get permission to accept or change jobs, visit family or others and be off site at church or other activities. Any assistance you wish to provide clients must first be approved by the Shelter Staff. This will ensure clients are maintaining their program agreement and moving in the direction they have communicated to Staff. It is their responsibility to determine the client's need and whether your assistance will be beneficial and consistent with the clients program goals.

Assistance that relates to this memo is to be broad enough to cover everything. Examples include: jobs, visits to your home, housing, money, food, clothing, advise, etc. The purpose of this policy is to maintain a healthy environment in which the client can make wise, responsible and personally healthy decisions as they move from our Mission toward independent living and self-sufficiency.

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Have The Homeless Become Invisible?